Privacy Policy

Recover Therapy respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services. It also explains your privacy rights and how UK data protection law protects you.

It is important that the personal information we hold about you is accurate and current. Please let us know if your personal information changes during your relationship with Recover Therapy.

Recover Therapy is responsible for the personal information it collects and processes and acts as the data controller for the purposes of applicable UK data protection legislation.

References to “Recover Therapy”, “we”, “us” or “our” throughout this policy refer to Recover Therapy.

We may collect personal information that you provide directly to us when you make an enquiry, communicate with us or use our services. This may include:

• your title,
• first name,
• last name,
• postal address,
• email address,
• telephone number

and, where appropriate, payment or bank details.

We may also retain information contained within correspondence between you and Recover Therapy, including emails and our responses.

When you use our website, certain technical and usage information may also be collected, such as your IP address, browser type, device information, pages visited, the date and time of your visit and information about how you interact with the website.

Most of the personal information we process is provided directly by you, for example when you contact Recover Therapy, make an enquiry, correspond by email or provide information in connection with our services.

Certain technical information may be collected automatically when you use the website through cookies and similar technologies. Further information about this can be found in our Cookies Policy.

We use personal information where necessary to provide and maintain our services, respond to enquiries and requests, communicate with you, provide appropriate support, administer our relationship with you and operate and improve our website.

We may also use information where necessary to comply with our legal obligations, protect the rights of Recover Therapy or others, maintain the security of our services and investigate potential misuse.

Where we rely on your consent to process personal information, you may withdraw that consent at any time.

UK data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, we may process your information because it is necessary to provide a service or take steps at your request, because we have a legal obligation, because it is necessary for our legitimate interests, or because you have given us consent.

Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and freedoms.

Where appropriate and permitted by law, Recover Therapy may use your contact details to send information that may be relevant or of interest to you.

You can ask us to stop sending marketing communications at any time, including by using the unsubscribe option contained within an email or by contacting Recover Therapy directly.

Opting out of marketing communications does not affect communications that are necessary in connection with services you have requested.

Our website may use cookies and similar technologies to help the website function, understand how it is being used and improve the experience of visitors.

Depending on your cookie preferences, we may collect information about how you interact with the website. You can manage your choices through the cookie controls provided on the website and through your browser settings.

Further information about the cookies used by Recover Therapy and how you can control them can be found in our Cookies Policy.

We may use analytics services to help us understand how visitors use the Recover Therapy website. These services may collect information such as pages visited, approximate location, device and browser information and how visitors navigate through the website.

Where analytics technologies require consent, they will only be used in accordance with the cookie preferences you have selected.

Recover Therapy may use trusted third-party service providers where necessary to operate the website, communicate with you or provide our services. These providers may process personal information on our behalf only where required to perform the relevant service.

We only share personal information where there is an appropriate reason to do so and expect service providers processing information on our behalf to handle it securely and in accordance with applicable data protection requirements.

We may also disclose information where required to do so by law, a court, regulator or other authorised public authority.

Some service providers used by Recover Therapy may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that the information continues to receive protection in accordance with applicable data protection law.

Recover Therapy takes appropriate measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

Access to personal information is limited to those who have a legitimate need to access it and, where third parties process information on our behalf, they are expected to protect that information appropriately.

No method of transmitting or storing information electronically can be guaranteed to be completely secure, but we take reasonable steps to protect the personal information entrusted to us.

Recover Therapy retains personal information only for as long as reasonably necessary for the purpose for which it was collected, including where information needs to be retained to meet legal, regulatory or other legitimate requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

When deciding how long information should be retained, we consider its nature and sensitivity, why it was collected, the potential risks associated with retaining it and any applicable legal requirements.

Depending on the circumstances, UK data protection law gives you a number of rights in relation to your personal information. These may include the right to request access to the information we hold about you, request correction of inaccurate information, request deletion of your information, restrict or object to certain processing and request the transfer of information in certain circumstances.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

If you wish to exercise any of these rights, please contact Recover Therapy using the contact details provided below.

The Recover Therapy website may contain links to websites operated by third parties. Once you leave our website, the collection and use of your personal information will be governed by the privacy policies of those third parties.

Recover Therapy does not control third-party websites and is not responsible for their privacy practices. We recommend reviewing the privacy policy of any external website you visit.

If you have concerns about how Recover Therapy collects or uses your personal information, please contact us so that we have an opportunity to address your concerns.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority responsible for data protection.

If you have any questions about this Privacy Policy, how your personal information is used or wish to exercise your data protection rights, please contact David Gilmour at Recover Therapy.

Our current telephone, email and postal contact details are available on the Contact page of this website.

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or the way we process personal information.

We recommend checking this page occasionally for updates.

Last updated: 28 August 2026